How to Fill Out Cuba’s D’Viajeros Form: Free Official Steps for 2026
D’Viajeros is Cuba’s free, mandatory online entry form. Every passenger flying into Cuba — tourists, Cuban Americans visiting family, Cuban citizens returning home and children of any age — must complete one before passing through immigration. You fill it out at the official government site, dviajeros.mitrans.gob.cu (in Spanish, with a language selector), and it generates a QR code that Cuban health and customs officers ask to see on arrival.
The form costs nothing. If a website asks for a card number to “process” your D’Viajeros, you are on a third-party site, not the Cuban government’s. And if you are a US traveler, D’Viajeros is only the Cuban side of the paperwork: you still need a valid OFAC travel category, and those rules changed on September 30, 2026.
Updated October 30, 2026
D’Viajeros at a Glance
| Question | Answer |
|---|---|
| What is it? | A single digital form that replaced the paper boarding/landing card, the customs declaration and the health affidavit |
| Who must fill it out? | Every traveler entering Cuba through an airport, Cuban or foreign |
| Cost | Free on the official site |
| Official website | dviajeros.mitrans.gob.cu |
| When to fill it out | The official FAQ says from 72 hours before arrival; many 2025–2026 guides say up to 7 days before. Filing within 72 hours satisfies both |
| Families | One form per person, including babies and children |
| What you get | A QR code (save it as a PDF or screenshot, or print it) |
| Can you edit it? | Yes, with your application code and passport number |
| Every trip? | Yes. A new form for each trip |
What D’Viajeros Is and Why Cuba Requires It
D’Viajeros is run by Cuba’s Ministry of Transportation (MITRANS) and feeds data to three agencies: the immigration directorate, the General Customs of the Republic (Aduana) and the Ministry of Public Health (MINSAP). The site’s FAQ describes it as a single form that replaces three older documents: the International Embarkation and Disembarkation Card, the Customs Declaration Form and the Traveler’s Health Affidavit.
The digital form launched in November 2021. According to the official FAQ, paper forms stopped being accepted on January 1, 2022. A notice from the Embassy of Japan in Cuba (in Japanese) states the form has been mandatory for all travelers entering Cuba by ordinance since January 23, 2023.
The QR code it produces is what Cuban health and customs officers check at the airport. Immigration, meanwhile, looks you up by passport number. That detail matters, as you will see in the step-by-step section.
How to Fill Out the D’Viajeros Form, Step by Step
Have each traveler’s passport, flight details and the address where you will stay in front of you before you start.
- Go to the official site. Type dviajeros.mitrans.gob.cu directly into your browser instead of clicking an ad or a search result. Use the “Idioma” menu in the top right corner to switch languages.
- Click “Crear Formulario” (Create Form). The red button next to it, “Editar Formulario,” is for changing a form you already submitted.
- Enter your personal data. Required fields: first name, first last name, date of birth, gender, citizenship, the passport number you will use to enter Cuba and your country of permanent residence. Middle name and second last name are optional. Common mistake: a typo in the passport number. Immigration uses it to confirm you filed, so check it digit by digit.
- Add your email address. It is optional, but the site says that if you include it, it sends you a private code for editing the form later. Add it.
- Enter your trip details and where you will stay. Your flight, arrival date and the address of your hotel or casa particular (a licensed private home rental). If you have a Cuban e-visa, travel guides updated in 2025 and 2026 report that the form has a field for its number.
- Answer the health section. Recent guides report it asks about symptoms in the last 15 days; if you have none, you can skip that part.
- Answer the customs section. This is your customs declaration. Cuba requires travelers to declare cash above the equivalent of $5,000 (USD), according to the US State Department’s Cuba country page. Bringing goods for family? Read our guide to Cuba’s customs allowances and duties before you pack.
- Submit and save the QR code. Do not close the page until the QR code appears. Download it, take a screenshot and, ideally, print a copy. The official FAQ says a printed or on-screen QR code are both accepted.
- Repeat for every traveler. A family of four needs four forms, and four QR codes.
When to Fill It Out: 72 Hours or 7 Days?
This is where you will find conflicting information online, so here is exactly what each source says.
- The official FAQ on the D’Viajeros site says the form “can be filled out from 72 hours before your arrival in Cuba until the moment before you go through immigration.”
- The same FAQ, in a different answer, warns passengers they must complete the form 48 hours in advance.
- Several tour operators and travel publications updated in 2025 and 2026 say the form opens 7 days before arrival.
The FAQ dates from the 2021 launch and was never fully rewritten, which explains the mismatch. The safe play: fill it out between 72 and 48 hours before your flight lands. That window works under every version of the rule, and it leaves you a full day to fix mistakes.
What Happens If You Don’t Fill It Out
The official site is contradictory here too. One FAQ answer says airlines flying to Cuba will check that you completed the form before boarding, either printed or on your phone, and that if you board without it you will have to complete it at the departure airport. Another answer says the airline “does not need and will not ask for” the QR code, because immigration verifies you by passport number.
In practice, plan for both: have the QR code ready at check-in and again on arrival. Filling it out at the gate or in the arrivals hall is possible in theory, but do not count on it. Cuba has suffered repeated nationwide blackouts since October 2024, according to the State Department’s Cuba travel advisory, and airport Wi-Fi and mobile data in Cuba are unreliable. Doing it at home is the only version of this you control.
How to Edit Your Form (Changed Flights, Typos)
If your flight date changes or you spot an error after submitting, you do not need to start over. Go back to the site, click “Editar Formulario,” and enter your application code and passport number. The official FAQ confirms you can make “the necessary changes” this way. If you entered an email address, the private code arrives there; otherwise, keep the code shown on screen when you submit.
D’Viajeros Is Not a Visa: The Other Documents You Need
D’Viajeros does not grant entry to Cuba. It sits on top of the documents below.
Passport
The State Department says your passport must be valid for six months at the time of entry and have two blank pages for stamps.
Tourist Card or E-Visa
Cuba has moved from the old paper tourist card (tarjeta del turista) to an electronic visa. According to VisasNews, Cuba’s Ministry of Tourism stopped issuing physical tourist cards and said existing ones would remain valid only until December 31, 2025. The e-visa is single-entry, allows a stay of up to 90 days and is processed through the official eVisaCuba portal (evisacuba.cu). The same outlet reports that payment is not made online and that the price varies by country.
For flights from the US, the rules for buying the visa depend on your airline and how you book. Ask your airline what it provides before you fly, and make sure your visa type matches the purpose of your trip.
Travel Medical Insurance
Cuba requires visitors to carry non-US medical insurance. The State Department notes that this coverage is usually included in the price of tickets on flights from the United States and lasts 30 days. Cuban hospitals do not accept US health insurance, and medical evacuation flights start at $15,000 (USD), the department adds.
Rules for US Citizens and Residents: What Changed on September 30, 2026
D’Viajeros satisfies Cuba. It does nothing to satisfy Washington. Under US law, tourist travel to Cuba is prohibited, and Americans must fit one of the travel categories authorized by the Treasury Department’s Office of Foreign Assets Control (OFAC).
On September 29, 2026, OFAC announced amendments to the Cuban Assets Control Regulations that took effect when they were published in the Federal Register on September 30, 2026 (91 FR 61741). For travelers, the key changes are:
- Group people-to-people educational travel is no longer authorized under a general license.
- The general license for attending or organizing professional meetings and conferences in Cuba was eliminated, with a wind-down that required travelers to leave Cuba by October 30, 2026.
- Other educational travel was restructured: some activities now require that the trip run under a US-based sponsoring organization and that a representative of that organization accompany all travelers.
- Indirect financial transactions with entities on the State Department’s Cuba Restricted List are now prohibited, not just direct ones.
- Family visits remain authorized, but the rule explicitly excludes transactions prohibited under the Cuba Restricted List and lodging at properties on the Cuba Prohibited Accommodations List.
The practical takeaway for Cuban American families: visiting close relatives is still allowed, but where you sleep and whom you pay matter more than ever. Check both State Department lists before booking any hotel.
The State Department keeps Cuba at Level 2: Exercise Increased Caution, citing crime and unreliable electrical power.
Comparing Your Options: Official Site vs. Paid “Filing Services”
| Official site (dviajeros.mitrans.gob.cu) | Third-party filing services | |
|---|---|---|
| Cost | Free | Service fee (amount often shown only at checkout) |
| Run by | Cuba’s Ministry of Transportation | Private companies, not affiliated with any government |
| Who receives your data | Cuban immigration, customs and health authorities | The private company first, which then files for you |
| Payment details requested | None | Credit or debit card |
| Speed | Instant QR code | Depends on the service |
Paid services are legal and some disclose that they are independent. But you are paying for help with a form that is free and that you can complete yourself.
The Fine Print Nobody Explains
- The passport field is the real key. The official FAQ says immigration checks with your passport number that you filed. Enter the number of the exact passport you will hand to the Cuban officer. Travelers with two passports should not mix them up.
- The QR code is not just for the airport. The official FAQ says Cuban authorities and businesses are developing services linked to it during your stay. Keep it on your phone for the whole trip.
- No email copy unless you give an email. Email is optional on the form. Skip it and the only record is what you save on screen.
- Arriving by sea? The official FAQ specifically refers to travelers entering through airports.
- There is a contact address for problems with the site: [email protected], listed at the bottom of the official page.
Scam Warning: Fake D’Viajeros Websites
The Embassy of Japan in Cuba warned that fake D’Viajeros sites ask for payment at the end of the form, and stressed that the official Cuban government site does not ask for payment information.
Red flags:
- The web address does not end in mitrans.gob.cu.
- The site asks for a credit card, PayPal or any payment.
- It promises “express processing” or “guaranteed approval.” There is nothing to approve: the QR code is issued instantly.
If you already paid one of these sites, contact your card issuer. Then fill out the form again on the official site to make sure your data reached Cuban authorities.
Practical Tips From Travelers Who Have Done It
- Fill it out on a laptop, not your phone. The drop-down menus are easier to handle on a larger screen.
- Do it at home, not at your departure airport. If the site is down, you will have time to try again.
- Have the address of your lodging ready, including the municipality. For a casa particular, ask your host for the exact address in writing.
- Save the QR code in three places: screenshot, PDF in your files and a paper printout in your carry-on. Your phone battery will die at some point; blackouts in Cuba make charging unpredictable.
- Fill out the children’s forms first. Parents tend to forget them, and every child needs their own.
- Bring cash in small bills. US credit and debit cards do not work in Cuba, according to the State Department. Our guide to Cuban currency, exchange rates and which cards still work explains your options.
Related Guides
- Can US citizens travel to Cuba?
- What you can bring into Cuba and what you pay at customs
- What to pack for a trip to Cuba
- Renting a car in Cuba
Frequently Asked Questions
Is the D’Viajeros form free?
Yes. Completing D’Viajeros on the official government site, dviajeros.mitrans.gob.cu, costs nothing. Any site that asks for payment is a private service, not the Cuban government.
How many days before my trip can I fill out D’Viajeros?
The official FAQ says from 72 hours before arrival, while many 2025–2026 guides say 7 days. To be safe, fill it out between 72 and 48 hours before your flight lands.
Do children need their own D’Viajeros form?
Yes. The official FAQ says each family member needs an individual form, and children are no exception.
Do Cuban citizens need to fill out D’Viajeros?
Yes. The form applies to all travelers entering Cuba through an airport, whether Cuban or foreign. Enter the passport number you will present at Cuban immigration.
Do I need to fill out D’Viajeros every time I travel to Cuba?
Yes. The official FAQ says a new form is required for every trip.
Can I edit my D’Viajeros form after submitting it?
Yes. Click “Editar Formulario” on the official site and enter your application code and passport number. If you gave an email address, the site sends you a private code for editing.
Do I need to print the D’Viajeros QR code?
No. The official FAQ says the QR code can be printed or shown on a device. A printed backup is still a good idea in case your phone dies.
Can I fill out D’Viajeros at the airport in Cuba?
The official FAQ says the form can be completed until the moment before you pass through immigration. In practice, unreliable internet in Cuba makes this risky, so do it before you fly.
Is D’Viajeros the same as a Cuban visa or tourist card?
No. D’Viajeros is an advance information form. You still need a valid passport, a visa or e-visa, and travel medical insurance.
Does D’Viajeros make my trip to Cuba legal under US law?
No. US travelers must fit an OFAC-authorized travel category. Since September 30, 2026, group people-to-people travel and the professional meetings general license are no longer authorized.
Do I have to declare cash on D’Viajeros?
Yes, if you carry more than the equivalent of $5,000 (USD), according to the US State Department. The customs section of the form is your customs declaration.
This guide was updated on October 30, 2026, after checking the official D’Viajeros website and its FAQ, the US State Department’s Cuba travel advisory and country information page, and OFAC’s September 29, 2026 regulatory announcement. Cuban and US travel rules change often; confirm requirements with your airline before you fly.
