Discover Tuambia: The Most Affordable Online Store for Cuba
Are you tired of searching for the best online stores to send food to Cuba? Look no further, because we have found an incredible option for you – Tuambia! As a Cuban online store, it offers the most attractive prices on products and delivery services. Read on to learn more about Tuambia and why it stands out among its competitors.
What Makes Tuambia Different?
Tuambia.com is a Cuban online store that strives to offer products and services at the lowest possible prices, considering Cuba’s hyperinflationary context. It aims to satisfy the market demand in the country by providing a wide variety of food products, cleaning supplies, personal care items, light and heavy hardware, and appliances.
One of the unique advantages of Tuambia is its affordable prices for both products and delivery services. Despite the challenges, Tuambia manages to provide possibly the fastest delivery times among online stores in Cuba.
Currently, they only operate in Pinar del Río, Artemisa, La Habana, Mayabeque, Matanzas, Villa Clara, Cienfuegos, and Sancti Spíritus (as of March 2023). However, they have plans to expand their coverage to the entire island soon.
Tuambia’s Product Offerings and Deals
Tuambia’s products are organized into several categories, with their main attraction being the prices, which are almost the same as those in MLC stores. Among the food items offered, you can find pork, ground beef, oil, hot dogs, and milk, to name a few.
In addition to food, Tuambia also offers construction materials, such as cement, spatulas, tiles, as well as other hardware items like car tires, plumbing, and carpentry.
Payment Methods
Tuambia accepts various payment methods, including credit or debit cards (Visa, Mastercard, Discover, and Unionpay), TropiPay wallet balance, and cryptocurrencies deposited in TropiPay’s wallet. They emphasize that all transactions are carried out within a strict framework of confidentiality and encryption using SSL protocol.
Many customers have shared their positive opinions about Tuambia, calling it a reliable option for online shopping in Cuba.
Delivery Time
One of the appealing features of Tuambia is its delivery times, which range from 3 to 10 business days, depending on the destination province and the size and weight of the products. Delivery times are as follows:
- 3-5 business days: Artemisa, La Habana, and Mayabeque
- 5-7 business days: Pinar del Río and Matanzas
- 7-10 business days: Cienfuegos
Products that require special transportation due to their size or weight, such as heavy hardware and appliances, have a delivery time of 5-10 business days. Furthermore, all appliances are delivered to the customer’s doorstep at no additional cost and come with at least a one-month warranty.
Shipping Prices
As expected, shipping rates for Tuambia purchases depend on the destination. The cheapest shipping rates are for La Habana ($4.99), while other provinces’ rates vary between $5.99 and $7.99 depending on the municipality.
Additional Costs
Tuambia charges an additional fee when the shipment weight exceeds 20 kg. This amount is always communicated to the customer when processing the payment and indicated in the final price.
Deliveries will only be made to the recipient specified in the purchase order, and it is necessary to verify the quantities declared on the invoice against the received goods upon delivery.
Frequently Asked Questions
Who can shop at Tuambia?
Anyone with a valid credit or debit card from Visa, MasterCard, Discover, Maestro, Union Pay, or a TropiPay wallet can shop at Tuambia. It doesn’t matter if you are located in Cuba or abroad, as long as you have a valid payment method.
Can I send products to someone in Cuba if I live abroad?
Yes, you can use Tuambia to send products to your friends or family members living in Cuba. Simply provide the recipient’s information, including their name, address, and contact information during the checkout process.
What is the return policy?
Tuambia offers a return policy for defective products. You must contact their customer service team within 72 hours of receiving the product to report the defect. After that, the team will assess the situation and provide further instructions on how to proceed. Keep in mind that return shipping fees are the customer’s responsibility, and the original shipping fees are non-refundable.
Is there a customer service hotline?
Yes, Tuambia offers customer service through their online chat, email, and phone lines. You can reach them by visiting the “Contact Us” section of their website.
Do they offer discounts or promotions?
Tuambia occasionally offers discounts and promotions on selected items. To stay updated on their latest deals, sign up for their newsletter or follow them on their social media channels.
Final Thoughts
Tuambia is an excellent online store for Cuban residents and those looking to send products to their friends and family in Cuba. With its affordable prices, diverse product range, and fast delivery times, it has become a popular choice for many. While it currently only serves select provinces, they plan to expand their coverage to the entire island in the near future. Don’t hesitate to give Tuambia a try for your online shopping needs in Cuba.
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