ETECSA International Promotion: Get 5 Times the Balance for Your Enjoyment!

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From June 3rd to June 8th, 2024, ETECSA is offering its customers an exclusive opportunity to receive significant benefits with international top-ups. Customers who receive top-ups ranging from 500 to 1250 CUP through ETECSA’s international distributors will enjoy quintuple the amount topped up in their main balance.

Promotion Details

In addition to receiving quintuple the main balance, customers with an active international offer at the time of receiving the top-up will also get an additional 25GB bonus valid for one month. This bonus must be used within 30 days of the top-up.

The main balance will retain its established validity period of 330 days. Customers without active international offers will only receive five times the topped-up amount in their main balance without the additional bonus.

Validity and Special Conditions

Customers who already have bonuses for balance, SMS, minutes, unlimited data, and/or free WhatsApp 24/7 will not see these benefits’ validity extended with this promotion.

For those who top up during the promotional period, receive the 25GB bonus, and have active resources from combined plans (national and/or international), national plans, LTE packages, or international data bonuses, the validity of these will be extended by 30 days from the top-up reception date. If they do not meet the requirements for the 25GB bonus, none of their plans, packages, or bonuses will have their validity extended.

Top-Up Channels

It is important to note that this promotion only applies through international distributors. It is not possible to purchase this promotional offer using the USD account of the MiTransfer wallet or through MLC stores.

Frequently Asked Questions

What Does the International Promotion Entail?

This promotion allows any prepaid customer receiving an international top-up between 500 and 1250 CUP through international distributors from June 3rd to June 8th, 2024, to get quintuple the topped-up amount in their main balance. If the customer has an active international offer, they will also receive a 25GB bonus valid for 30 days.

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Examples:

  • A customer with an active international offer receives a 500 CUP top-up, resulting in 2500 CUP and 25GB (valid for 30 days).
  • A customer without an active international offer receives a 500 CUP top-up, resulting in only 2500 CUP.

How Long Is This Promotion Valid?

The promotion is valid from June 3rd to June 8th, 2024, from 12:01 AM on June 3rd to 11:59 PM on June 8th, Cuba time.

What Is the Minimum and Maximum Amount for This International Top-Up?

The top-up amount to participate in this promotion ranges from a minimum of 500 CUP to a maximum of 1250 CUP.

Who Are the Authorized International Distributors?

The authorized international distributors are:

Does This Promotional Top-Up Extend the Mobile Line’s Validity?

Yes, the mobile line will have a 330-day validity from the top-up. Additionally, 30 extra days are granted before the service is disabled.

What Can Be Done with the Received Main Balance?

With the received balance, customers can make national and international calls, buy bundles, packages, data plans, minutes, SMS, make transfers, and activate the Amigo plan.

Is There a Limit to the Number of Top-Ups?

There is no limit to the number of top-ups as long as the main balance or the established bonuses’ maximum amount (500,000 CUP in the main account) is not exceeded.

Can Top-Ups Be Made in MLC Stores or Using Transfermóvil?

No, this promotion only applies through international distributors.

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When Is the 25GB Bonus Activated?

The 25GB bonus is activated as soon as the top-up is received.

What Can the 25GB Bonus Be Used For?

The 25GB bonus can be used for browsing all national and international sites, deducting each MB consumed.

What Is the Priority for Deducting the 25GB Bonus?

The priority for deducting the 25GB bonus is as follows:

  • Unlimited internet bonus (12:00 a.m. to 7:00 a.m.)
  • Daily Bundle
  • Messaging Bundle
  • Data Bonus (national)
  • Data Bonus (international LTE only)
  • Data Bonus (international all networks)
  • Balance Bonus
  • Combined Plans (international LTE)
  • Combined Plans (international all networks data)
  • LTE data packages
  • Active combined data packages for all networks
  • Main Balance

Does This Top-Up Extend the Validity of Current Plans and Bonuses?

Yes, if the customer has active combined plans, national plans, LTE packages, or international data bonuses, their validity will be extended by 30 days.

Does This Promotion Extend the Validity of Balance or SMS Plans?

No, this promotion does not extend the validity of balance bonuses or SMS plans or combos.

Will Users Receive Alerts About Bonus Consumption?

Yes, customers will receive an SMS alerting them about the proximity to the end of the PLUS bonus. To receive the alert, the mobile must be active and have adequate coverage.

How Much Does It Cost to Purchase a Top-Up from Abroad?

The cost of the top-up is determined by international distributors, considering the transaction and exchange rate in each country. This information is available on their websites.

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How Is the User in Cuba Notified About the Top-Up?

The user in Cuba receives an SMS informing them that their account has been topped up. The mobile must be active and have coverage to receive the notification.

How Can the Balance and Bonuses Be Checked?

The balance can be checked for free by dialing *222#. Bonuses can be checked by dialing *222*266# or *222*BON#.

This ETECSA promotion is an excellent opportunity to maximize balance and obtain additional benefits, taking advantage of international top-ups through authorized distributors.

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